Introduction
I am a program manager & project owner
As a Tech Prep Rising Innovator at Tech Equity Collective, and a Product Management learner at Alt School. I am pursuing my passion for product management and learning from experienced coaches and mentors.
- Led global teams of 5 people, managing over 3000 learners.
- Pioneered a financial product in Morocco and launched an i-gaming product in Kenya and Ethiopia markets.
- I ranked the best Coursera Global Administrator consecutively.
5+
Years of
Experience
12+
projects completed in
5 countries
About
Every great project begin with an even better story
For 5 + years I have worked to help empowered teams create technology products that people love to use and enable sustainable product-led businesses.
I have also coached and empowered teams to deliver high-quality products using Agile methodologies. I am adept at building relationships, consensus, and a shared sense of purpose. I am passionate about creating loved and trusted products that help people improve their lives and careers.
In addition to developing business and product strategies with teams, I help them build software products that are both useful and valuable to the business by coaching and empowering them.
I have multiple years of experience in a wide range of disciplines including entrepreneurship, engineering, BPO, sales, EdTech, Customer service and Training. These experiences have given me unique insights into the product lifecycle and have allowed me to think through the entire customer journey and be customer obsessed in addressing real impactful solutions.
Resume
Education
B.Sc Applied Artificial Intelligence
IU International University of Applied Sciences - Germany
B.Sc. in Electrical & Electronics Engineering
Technical University of Kenya
Samsung Technical Training Certificate
Samsung Engineering Academy
Resume
Experience
Global Partnership & Program Manager UMUZI - African Coding Network, ZA, Remote
- Providing quality assurance and compliance support on consortium partners' learning proposals under donor requirements & grants.
- Implementing strategies to engage relevant stakeholders by creating, identifying & upselling learning opportunities that drive gender equality consumption of SAP, SANOFI, Google, and Meta digital pathway Licences.
- Ensuring smooth coordination and excellent relationship management with clients, donors, project partners, subcontractors, and other external stakeholders to align technical and operational needs with programs.
- Conducting periodic project health checks, which include program risk assessment, mitigation, and escalation to senior management.
- Driving and scaling execution on multiple program and project deliverables, collaborating across cross-functional teams, and managing vendors, budgets, and timelines for effective delivery.
Head of Alternative Learning Pathways, UMUZI - African Coding Network, ZA, Remote
- Head, coordinated, and managed region program accounts operations support and operational oversight for Meta & Google pathways.
- Developed digital enablement & building product EdTech projects, which led to an online delivery churn rate of 38 % from 78%.
- Implemented digital transformation and personalized student experience, leading to a 30% completion rate of freemium online scholarships.
- Managed, orchestrated, and led technical brainstorming, partner, and competitor humanitarian analysis with Unicef, Meta, Google & Coursera, leading to a reach response of 3000 underserved youth in Africa.
- Improved the overall demand of the alumni by 25% through targeted training technology programs and resource mobilization, resulting in business growth.
- Accelerated Global NGOs & Government funding renewal by 5% to increase regional community learners' demands & learners' customer experience.
- Transformed curriculum program optimization by 25%, which has resulted in new dissemination of learner pathways pipelines & business transformations.
- Directed learning percentage completion rates & retention from 17% to 43% by monitoring pathways' product & key performance indicators.
- Coordinated regional & country-level inputs to donor meetings, conferences, and communications, scaling 25% of partner engagement deliverables.
Product Manager, BPO Limited, Malta
- Worked with the Head to ensure successful and smooth implementation of product solutions, through conducting post-implementation review analysis through client feedback and incorporating good practices in subsequent deployments.
- Representing the end user and working with SMEs to understand requirements, supporting the definition of features and co-creating user stories and other required artefacts using Jira and Confluence( Atlassian)
- Owned the team backlog, and user journeys and took ownership of the documentation this helped in maintaining and prioritizing in line with Product Management direction and earliest delivery of value to our customers
- Collaborated closely with the Product team to ensure features are well documented, and that business priority is understood and aligned with team activities using Scrum and agile methodologies.
- Collaborated with the Product, sales and digital teams by managing product expectations in shaping the product roadmap.
- Conducted regular reviews of the product offerings to ensure a product fit for purpose is still met in the user journey.
- Actively participated in team and program ceremonies, backlog refinement sessions, kanban refinement, UI designs, patterns, and IIteration planning activities, Led the system's demo after each iteration this helped in performing preparation activities for program increment planning.
- Accountable for all product risks, and mitigations via effective collaboration in identifying, escalating and mitigating risk & compliance issues.
- Understanding the heavy fintech regulations scope by ensuring adherence and compliance with relevant policies, processes & regulations.
Techno Brain LTD, Software Tester Engineer
- Served as a liaison to the test implementation team to ensure accurate testing and regression testing. Performing Unit and Integration testing and identifying defect trends in both software and applications by raising quality bugs.
Gamcode Limited Kenya / Betin Kenya, Training and Support Coach
- Conducted extensive coaching sessions to identify coaching opportunities for the trainers using the S.M.A.R.T coaching document by integrating the G.R.O.W coaching model with an aim to meet the desired metrics within a period of time.
Specializations
My Specializations
Nifty
Mural
Miro
Product Board
Confluence
Figma
Keynote
Google Sheets
Data Studio
Google Analytics
Optimizely
Even More
Marketing & Organizational Tools
100%
Jira
100%
Zendesk
100%
Slack
100%
G Suite
100%
Notion
100%
Intercom
100%
Asana
100%
Scrum & Agile
100%
Airtable
contact
Let's Work Together!
info@kennedykinyua.com
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